CHARITES LAB Co., Ltd. (hereinafter referred to as “our company”) respects the personal information provided by users on the website operated by our company, appropriately manages the handling of customers’ personal information, and We are working to prevent the leakage. In addition, we strive to protect your personal information by taking appropriate and reasonable security measures against risks such as unauthorized access from outside or loss, destruction, or falsification.
We strive to create an environment where both corporate and individual customers can use this site with peace of mind, and we believe that the protection and management of personal information is an important aspect of our efforts to maintain a long-term relationship with our customers.
If we check the password entered by the user in advance and the password entered at the time of individual use, we will not be responsible for the theft of the password or any other use by anyone other than the user.
Scope of application of privacy policy
Our privacy policy applies to customers who use our services or conduct transactions, and personal information entrusted to us will be managed in accordance with this policy. In addition, unless otherwise specified, personal information shared between our company and business partners will be subject to the privacy policy of the party that directed or planned the collection.
Collection and use of personal information
Our company collects personal information (name, email address, We may ask you for your address, date of birth, gender, address, telephone number (including mobile phone), occupation, industry, information necessary for payment, etc., and we may ask you to submit confirmation documents to prove them.
We use the information collected from our customers for the following purposes:
- For various communications regarding the use of our services.
- To confirm and contact you regarding ordered products and their delivery.
- For transaction settlement such as billing and collection of usage fees from customers.
- To respond to customer requests and inquiries, etc. In principle, responses will only be sent to the customer themselves, but in the case of corporate customers, responses may be sent to employees within the same corporation.
- To market, customize, and promote our services and to improve our services.
- For our company to contact you in some way.
About sharing and disclosure of personal information
Apart from providing our services, we do not sell or rent your personal information to third parties.
We may disclose personal information in the following casscr-targetes:
- When entrusting all or part of the handling of personal information to the extent necessary to achieve the above purpose of use.
- When a subcontractor that works with us requires information in order to provide and improve our services to our customers. (Unless the Company specifically obtains consent from the customer in the individual terms of use for the Service, etc., the outsourcing company may not use the personal information provided by the Company beyond the limits necessary for the above purposes.) You can not.)
- When disclosure of information is deemed necessary for the purpose of providing services to customers.
- When information obtained through aggregation and analysis is disclosed in a state where the customer cannot be identified.
- When we receive a formal inquiry based on law from a public institution such as the police or a court.
- When it is deemed necessary to protect the rights, property, or services of our company and third parties.
- In the event of business succession due to merger, company split, business transfer, or other reasons.
- When there is an immediate danger to human life, body, property, etc., and there is an urgent need.
Request for discontinuation of use/provision
If you wish to delete your personal information registered on this site, we will promptly suspend or delete your personal information, except for the minimum information required for our company’s operations.
About security
If this site determines that data protection is necessary, data transmission will be performed using industry standard encryption called SSL (Service Socket Layer). In addition, we strive to ensure security by implementing various measures to protect personal information, both online and offline.
Revision of privacy policy
Our business is constantly evolving. Therefore, the privacy policy may be revised without notice. If any changes occur, we will notify you on our website. Please check the latest privacy policy from time to time. Unless otherwise specified, the current Privacy Policy applies to all information we have about you. Please note that our company cannot be held responsible for any trouble caused by not checking.
Site policy
On our website, we consider the protection of customer privacy to be of the utmost importance, and strictly manage and safely handle your personal information.
About links with other sites
If there are links from this site to other sites, we are not responsible for the protection of personal information on those sites. We recommend checking each site’s privacy policy.
Use of personal information
The primary purpose of use of the collected information is for our company to provide services to our customers and related operations within the scope of the agreed purpose. We will not disclose your information to third parties beyond the scope related to the agreed purpose, such as payment, provision of services, and sending of documents and goods. Please note that the collected information may be provided to a third party, such as when a request is made based on the laws and regulations of an administrative authority with jurisdiction.
Management of personal information
We will strictly manage customers’ personal information to prevent unauthorized access and strive to protect the data.
In addition, to ensure thorough management, we have established regulations regarding the operation and management of devices that store personal information, and strive to educate and enlighten our employees in order to comply with the regulations.
We will also strive to continuously improve the protection and handling of personal information.
Handling of personal information on other sites
This standard does not apply to other sites that link to our homepage.
We cannot be held responsible for ensuring the safety of your personal information on other websites linked to our homepage. We recommend that you check the handling standards for personal information protection of linked websites and confirm the safety of your own personal information.